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Need Help with My Paid Membership

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Hello Everyone,

I apologize for addressing what is an ostensibly private issue here in the member's forum, but I can find no other alternative. Some years back, I purchased a membership and was just starting out when I had to fade away to take care of my mom. Now that I have the time, I recently returned here hoping to take up these pursuits again. When I signed in several months back, I of course found that much had changed. I had a number of questions regarding my membership, so I sent several support tickets and several messages since December  - and I have not received any replies. So, my question here is - what exactly do I need to do to get my questions answered? Thank-you for your time.

Sandra M.

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